LUXORRA

Shipping Policy

UNITED KINGDOM

Service Estimated Delivery Time Cost
Free Delivery 3-4 working days from dispatch Free (on orders over £195)
 Royal Mail Tracked 48 3-4 working days from dispatch  
Royal Mail Tracked 24 1-2 working days from dispatch £5.95
Next Day Delivery Next working day (Order before 4pm) £8.95
Saturday Delivery Order before 2pm on Friday £8.95
Same Day Delivery (London Only) Same day (Order before 2pm) £35.00

Next-day delivery is available only for products that are marked Ready To Ship   . Orders must be placed by 4pm. Next-day service is for the next working day and excludes weekends. Orders placed on weekends will be processed on Monday and delivered Tuesday. For urgent delivery, call us to inquire about priority shipping.
Saturday delivery is available in select areas, please contact us to inquire further
Same-day delivery is available in limited areas; check for more details.
 
For all other products since they come from our Warehouses from either New York or Milan we will be taking an additional 7-12 days for processing. Once dispatched as per your choice of Service we will email your tracking no to you. 


EUROPEAN UNION

We deliver to countries such as Belgium, France, Germany, Italy, Spain, and more.

Service Estimated Delivery Time Cost
Free Shipping 5-7 days from dispatch (Tax & Duty Paid) Free (on orders over €200)
Standard 5-7 days from dispatch (Tax & Duty Paid) €12
FedEx Express 1-3 working days from dispatch (Tax & Duty Paid) €15.50

Prices at checkout for EU countries are final; no additional charges will be due upon delivery.


UNITED STATES

Service Estimated Delivery Time Cost
Free Delivery 7-9 working days from dispatch Free (on orders over $250)
Economy (Royal Mail / USPS) 7-9 working days from dispatch $9.95
FedEx 7-9 working days from dispatch $19.95
Express 2-4 working days from dispatch $25.95

Prices at checkout for the U.S. are final; no additional charges will be due upon delivery.


AUSTRALIA

Service Estimated Delivery Time Cost
Free Delivery 7-10 working days from dispatch (Royal Mail) Free (on orders over $285 AUD)
Economy 7-10 working days from dispatch (Royal Mail) $15.95 AUD
ParcelForce Priority 4-7 days from dispatch $19.95 AUD

Prices at checkout for Australia are final; no additional charges will be due upon delivery.


NEW ZEALAND

Service Estimated Delivery Time Cost
Free Delivery Up to 10 working days from dispatch Free (on orders over NZD $2950)
Economy Post Up to 10 working days from dispatch NZD $21.00
Express Courier Service 3-5 working days from dispatch NZD $35.00

Prices at checkout for New Zealand are final; no additional charges will be due upon delivery.


Prices at checkout for Israel are final; no additional charges will be due upon delivery.


CANADA

Service Estimated Delivery Time Cost
Free Delivery Up to 7 working days from dispatch (Tax & Duty Paid) Free (on orders over CAD $335)
Economy Post Up to 7 working days from dispatch (Tax & Duty Paid) CAD $15.60
Express Courier Service 3-5 working days from dispatch (Tax & Duty Paid) CAD $25.00

Prices at checkout for Canada are final; no additional charges will be due upon delivery.


CHINA, MACAU, HONG KONG, SOUTH KOREA, JAPAN, NORWAY, LIECHTENSTEIN, SWITZERLAND

Service Estimated Delivery Time Cost
Express 3-5 working days from dispatch £15.95 / $20
Free Delivery Up to 7 working days from dispatch Free (on orders over £150 / $195)
Standard Up to 7 working days from dispatch £8.95 / $11.70

Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.


SAUDI ARABIA

Service Estimated Delivery Time Cost
Royal Mail Tracked 5-7 working days from dispatch (address must be in National Address Format or PO Box) Free (on orders over SAR 1,216)
FedEx Express 2-4 working days from dispatch SAR 80

Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.


REST OF THE WORLD (Excluding Ukraine, Belarus, and Russia)

Service Estimated Delivery Time Cost
Standard 10-15 working days from dispatch £25.00 / $32

Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.


 


ESTIMATED DELIVERY TIMES

Your estimated delivery time depends on stock availability . UK delivery Times can take 3-5 days for ready Stock and up to 17 days for Warehouse based Stock .

International Delivery will be dispatched straight from our Warehouses 15-20 days after processing the order .


DELIVERY ADDRESSES

We ship to both residential and work addresses worldwide. Please ensure your address is complete and accurate when placing your order, as we cannot change the delivery address after purchase due to fraud prevention policies. If you notice an error, please contact our Customer Service team immediately for guidance.


WHERE’S MY ORDER?

All order details, including tracking and delivery information, will be emailed to you. If you haven’t received your eyewear, please contact our Customer Service team for assistance. 


EXCHANGES & RETURNS

For more details on our exchanges and returns process, please email us directly.