Shipping Policy
UNITED KINGDOM
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Delivery | 3-4 working days from dispatch | Free (on orders over £195) |
| Royal Mail Tracked 48 | 3-4 working days from dispatch | |
| Royal Mail Tracked 24 | 1-2 working days from dispatch | £5.95 |
| Next Day Delivery | Next working day (Order before 4pm) | £8.95 |
| Saturday Delivery | Order before 2pm on Friday | £8.95 |
| Same Day Delivery (London Only) | Same day (Order before 2pm) | £35.00 |
Next-day delivery is available only for products that are marked Ready To Ship . Orders must be placed by 4pm. Next-day service is for the next working day and excludes weekends. Orders placed on weekends will be processed on Monday and delivered Tuesday. For urgent delivery, call us to inquire about priority shipping.
Saturday delivery is available in select areas, please contact us to inquire further
Same-day delivery is available in limited areas; check for more details.
For all other products since they come from our Warehouses from either New York or Milan we will be taking an additional 7-12 days for processing. Once dispatched as per your choice of Service we will email your tracking no to you.
EUROPEAN UNION
We deliver to countries such as Belgium, France, Germany, Italy, Spain, and more.
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Shipping | 5-7 days from dispatch (Tax & Duty Paid) | Free (on orders over €200) |
| Standard | 5-7 days from dispatch (Tax & Duty Paid) | €12 |
| FedEx Express | 1-3 working days from dispatch (Tax & Duty Paid) | €15.50 |
Prices at checkout for EU countries are final; no additional charges will be due upon delivery.
UNITED STATES
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Delivery | 7-9 working days from dispatch | Free (on orders over $250) |
| Economy (Royal Mail / USPS) | 7-9 working days from dispatch | $9.95 |
| FedEx | 7-9 working days from dispatch | $19.95 |
| Express | 2-4 working days from dispatch | $25.95 |
Prices at checkout for the U.S. are final; no additional charges will be due upon delivery.
AUSTRALIA
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Delivery | 7-10 working days from dispatch (Royal Mail) | Free (on orders over $285 AUD) |
| Economy | 7-10 working days from dispatch (Royal Mail) | $15.95 AUD |
| ParcelForce Priority | 4-7 days from dispatch | $19.95 AUD |
Prices at checkout for Australia are final; no additional charges will be due upon delivery.
NEW ZEALAND
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Delivery | Up to 10 working days from dispatch | Free (on orders over NZD $2950) |
| Economy Post | Up to 10 working days from dispatch | NZD $21.00 |
| Express Courier Service | 3-5 working days from dispatch | NZD $35.00 |
Prices at checkout for New Zealand are final; no additional charges will be due upon delivery.
Prices at checkout for Israel are final; no additional charges will be due upon delivery.
CANADA
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Free Delivery | Up to 7 working days from dispatch (Tax & Duty Paid) | Free (on orders over CAD $335) |
| Economy Post | Up to 7 working days from dispatch (Tax & Duty Paid) | CAD $15.60 |
| Express Courier Service | 3-5 working days from dispatch (Tax & Duty Paid) | CAD $25.00 |
Prices at checkout for Canada are final; no additional charges will be due upon delivery.
CHINA, MACAU, HONG KONG, SOUTH KOREA, JAPAN, NORWAY, LIECHTENSTEIN, SWITZERLAND
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Express | 3-5 working days from dispatch | £15.95 / $20 |
| Free Delivery | Up to 7 working days from dispatch | Free (on orders over £150 / $195) |
| Standard | Up to 7 working days from dispatch | £8.95 / $11.70 |
Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.
SAUDI ARABIA
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Royal Mail Tracked | 5-7 working days from dispatch (address must be in National Address Format or PO Box) | Free (on orders over SAR 1,216) |
| FedEx Express | 2-4 working days from dispatch | SAR 80 |
Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.
REST OF THE WORLD (Excluding Ukraine, Belarus, and Russia)
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | 10-15 working days from dispatch | £25.00 / $32 |
Tax may apply depending on your local regulations. Please check with your local tax office before placing your order.
ESTIMATED DELIVERY TIMES
Your estimated delivery time depends on stock availability . UK delivery Times can take 3-5 days for ready Stock and up to 17 days for Warehouse based Stock .
International Delivery will be dispatched straight from our Warehouses 15-20 days after processing the order .
DELIVERY ADDRESSES
We ship to both residential and work addresses worldwide. Please ensure your address is complete and accurate when placing your order, as we cannot change the delivery address after purchase due to fraud prevention policies. If you notice an error, please contact our Customer Service team immediately for guidance.
WHERE’S MY ORDER?
All order details, including tracking and delivery information, will be emailed to you. If you haven’t received your eyewear, please contact our Customer Service team for assistance.
EXCHANGES & RETURNS
For more details on our exchanges and returns process, please email us directly.